Introduction

Welcome to ziravonthalios, your trusted partner in cash flow management solutions. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our platform at ziravonthalios.com. We're committed to protecting your privacy and being transparent about our data practices.

By using our services, you agree to the collection and use of information in accordance with this policy. We take your privacy seriously and comply with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.

Information We Collect

Personal Information

When you create an account or use our cash flow management services, we collect information that identifies you personally. This includes your name, email address, phone number, business details, and billing information necessary to provide our services effectively.

Financial Data

To help you manage your cash flow, we collect and process financial information you provide, including bank account details, transaction data, income statements, and expense records. This information is essential for our platform to deliver accurate cash flow analysis and forecasting.

Usage Information

• Device information including IP address, browser type, and operating system
• Platform usage patterns and feature interactions
• Login times and session duration
• Pages viewed and actions taken within our platform
• Communication preferences and support interactions

How We Use Your Information

Your information helps us provide, improve, and customize our cash flow management services. We analyze your financial data to generate insights, forecasts, and recommendations tailored to your business needs.

Service Delivery

• Processing transactions and managing your account
• Generating cash flow reports and financial analytics
• Providing customer support and technical assistance
• Sending important updates about your account or our services
• Ensuring platform security and preventing fraud

Communication

We use your contact information to send you service-related notifications, security alerts, and updates about new features. You can control marketing communications through your account settings or by following unsubscribe instructions in our emails.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or comply with legal requirements.

Service Providers

We work with trusted third-party service providers who help us operate our platform, including cloud hosting services, payment processors, and analytics tools. These providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We'll also share information if necessary to protect our rights, prevent fraud, or ensure user safety.

Data Security

Protecting your information is our top priority. We implement multiple layers of security to safeguard your data, including encryption, secure servers, and regular security audits.

Technical Safeguards

• SSL encryption for all data transmission
• Advanced firewall protection and intrusion detection
• Regular security assessments and vulnerability testing
• Secure data centers with physical access controls
• Multi-factor authentication options for user accounts

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Rights and Choices

Under South African privacy laws, including POPIA, you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Access and Correction

You can access and update most of your personal information through your account dashboard. If you need help accessing or correcting your information, contact our support team using the details provided below.

Data Deletion

You can request deletion of your personal information, though we may need to retain certain data for legal or legitimate business purposes. We'll explain any retention requirements when processing your deletion request.

Communication Preferences

You control how we communicate with you. Update your preferences in your account settings or contact us directly. Note that you'll continue receiving essential service-related communications even if you opt out of marketing messages.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Financial data is typically retained for seven years to meet regulatory requirements, while other personal information may be deleted sooner upon request.

Account Deletion

When you close your account, we'll delete or anonymize your personal information within 90 days, except where longer retention is required by law or for legitimate business purposes like fraud prevention.

International Transfers

Our primary data processing occurs within South Africa. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information, including contractual protections and compliance with applicable transfer mechanisms.

Any international transfers comply with POPIA requirements and other applicable privacy laws to maintain the same level of protection for your personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We'll notify you of significant changes via email or through our platform, and the updated policy will be posted on our website.

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.